Context Menu |
Export: For journal export see: Context Menu > Export... Send EMail with Number to: This menu lists all speed dial entries with an E-Mail address. So you can post call information (time, number, name, notes) via e-mail to your colleagues for further processing.
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Insert New Entries |
By default journal entries are inserted in the first line; the existing entries are moved down. (same behavior like Outlook e-mail folder.) |
Show Columns |
Company: Company name via: Redirecting or forwarding number. This information is not supported by all TAPI drivers. Call Duration: Call Duration Charge: Hint: LCR is not available in EN version. Notes Flag: This flags is set, if a note was added for this call. LCR Predial: LCR is not available in EN version Show columns automatically: The columns of connect time and notes flag are automatically shown, according to width (zoom) of the journal. |
Log calls in xtelsio CTI Server |
All calls will be logged in the server journal. So other users can see your Journal entries in their History. Hints:
- Your own journal is still local. You see only your own calls in your journal. But you can connect your history to the server journal.
- You can use this function in to cases:
- If you need an central journal, but your TAPI devices are connected to your local PC.
- If TAPI devices are connected via xtelsio CTI Server, but you want to log the record ID, name and company in the server journal. (Only the client can assing the record infos to call/phone number.)
- The journal function is supported with server version 1.1.001.
- The main journal must be activated in xtelsio CTI Server and you must be registered as a Client.
- Cou can transfer your local journal to server via: [Kontextmenu_des_Journals > Export...] (The server takes over only unknown entries.)
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Log calls in Outlook |
Calls will be logged in Outlook Journal additionally. The logging considers the filter settings (internal, external, incoming, outgoing, ...) Hint: The Outlook Journal Logging is only supported by Professional version.
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