Page Index

Page Index

xtelsio CTI Client - Help

1. Versions



2. Installation


2.1. Standard Installation
2.1.1. Working Directory
2.2. Network Installation
2.3. Shared Address Data
2.3.1. Common address data with Access database
2.4. Create Setup
2.4.1. Simple network-setup
2.4.1.1. Content of Installation Directory 'setup'
2.4.2. Extended network-setup
2.4.2.1. Master Installation
2.4.3. Webserver-setup
2.4.4. Select Folders
2.4.5. Transfer Settings
2.5. Terminal Server Installation

3. Program Features


3.1. Interworking
3.1.1. ActiveX-Control
3.1.2. SMS and Fax
3.1.3. OCR-Dial
3.1.4. Dial by URL
3.2. Command line parameters for cti_client.exe
3.3. Notes
3.4. Appointments
3.5. E-Mail
3.6. Glossary
3.7. Journal

4. Folders / Data Linking


4.1. Data Sources
4.1.1. Outlook
4.1.2. Access Databases
4.1.2.1. Windows ODBC Manager
4.1.3. Lotus Notes
4.1.4. ACT!
4.1.5. CAO-Faktura
4.1.6. Text files
4.2. Tree Structure
4.3. Search
4.4. Sorting
4.5. New...
4.6. Importing Data
4.6.1. Import Filter
4.7. Filter
4.7.1. Create/Edit Filters
4.7.1.1. Filter Syntax
4.8. Cache, Refresh
4.9. Data Form
4.9.1. Customize Data Forms
4.10. Properties
4.10.1. Name and Content
4.10.1.1. Special folder 'Server-Journal'
4.10.2. Data source
4.10.3. Column Selection
4.10.4. Column Properties
4.10.5. View
4.10.6. Cache
4.10.6.1. Cache-Synchronization
4.10.7. Properties
4.10.7.1. Birthday Warning

5. Telephone Control


5.1. TAPI-Environment
5.1.1. Integrated TAPI drivers
5.1.1.1. xtelsio CTI Server
5.1.1.2. Asterisk
5.1.1.2.1. Consultants for Asterisk PBX'
5.1.1.3. ISDN Card and Headset
5.1.1.3.1. Eicon Diva ISDN+CT 2.0 PCI
5.1.1.4. Skype Connector
5.1.1.5. Zoiper BIZ
5.1.1.6. snom phones
5.1.2. TAPI devices and drivers
5.1.2.1. Tested TAPI Devices
5.1.3. Network TAPI
5.2. Speed Dial Buttons / Monitor Bar
5.2.1. Speed Dial Button - Settings
5.2.2. Phone Status LEDs
5.3. TAPI Monitor

6. Options


6.1. Customize
6.2. Audio
6.3. TAPI Devices
6.3.1. Dial Settings
6.3.1.1. Location
6.3.1.1.1. Your Location
6.3.1.2. PBX
6.3.1.3. Format of Phone Numbers
6.3.1.3.1. Extended Settings
6.3.1.4. Dial
6.3.1.4.1. Extended Settings
6.3.1.5. Consultation / Hold
6.3.1.6. Error Handling
6.4. Telephony
6.5. Journal
6.5.1. read Asterisk CDR
6.6. License
6.7. Interworking
6.7.1. Start/Control Other Applications
6.7.1.1. Use of Placeholders in Filename/URL
6.7.1.2. Edit Keyboard Control Sequence
6.8. History
6.9. Outlook
6.10. Word Document Templates
6.11. Local Profiles / Terminal Server
6.12. Notes